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POS

Nabil (POS) Point-of-Sale machine enables business units to receive money from the customer in exchange for goods/services purchased through card swipe. POS is one of the forms of digital payment which enables receiving money through card swipe in the machine. The primary function of your point of sale system is to digitize and automate the card sale. The merchant also is able to have a digital and physical record of the transactions for future reference. 

POS Merchant Manual

FAQs

If merchant wish to change their registered email and other details, what shall they do?

The merchant can submit their request to branch or write to card@nabilbank.com. The request must include necessary details and should come from their registered email. 

What are the cards accepted by Nabil POS?

Following are the cards acceped:

Visa
Mastercard
Unionpay
SCT

If for multiple reasons, like connectivity issue or application error, alert is not delivered to the merchant, how shall merchant confirm the payment?

If in case the merchant does not get the merchant transaction slip, this itself can be assumed as failed transaction. In such case the transaction has to be re-done.

What are the documents required to enroll into Nabil POS merchantship?
Below are the checklists as per registration type Particular Company Proprietorship/Partnership
PAN Certificate    ✔        ✔ 
Registration Certificate    ✔       ✔ 
Citizenship Certificate    ✔       ✔ 
PP Size photo    ✔      ✔ 
Memorandum of Association   ✔  
Article of Association    ✔  
Board Minute    ✔  

 

How long does it take the dispute to be resolved?

It can generally take 7 - 30 working days for the dispute to be resolved, however, it also depends on details, supporting document/evidence bank receive from merchant/customer.