This Privacy Statement (“ Statement ”) applies to all Nabil Bank Limited customers who have subscribed for Mobile Banking services. The term “ Nabil Bank Limited ” or “we”, “us”, or “our” that may appear in t he mobile banking application distributed, controlled and owned by us refers to Nabil Bank Limited . This Statement describes how our mobile banking application may collect, use and share information from or about you
Agreement to the Statement
By viewing and using the Nabil Bank Limited mobile banking application, you consent to this Statement which includes your consent to disclose and use information about you in the manner detailed in this Statement . Other privacy statements may also apply in addition t o the terms of this Mobile Privacy Statement
Gathering, Using and Sharing: Information that we collect
Information that we may collect about you through mobile banking includes information that you voluntarily disclose at the time of subscription such as your name, primary a/c number , alias a/c, mobile number and other contact information; transaction information, information resulting from your mobile activity in terms of your usage of the subscribed mobile banking service . We do not gather additional inf ormation associated with your mobile device through cookies and other technologies. We also do not share any of this information with any other company unless required to do so by law or while handling any disputes that may arise .
Working with Other Compan ies
The Mobile Banking Service technology (including the mobile apps) provided by us has been developed by a third party IT company. However, the entire technology is owned by Nabil Bank Limited and all data pertaining to the system is securely hosted by Nabil Bank Limited . The third party company has no access to this data unless authorized by us. At times w e may be required to allow the third party company to gain limited access to the information you provide in order to seek technical support or in case s of dispute handling. Such cases always and only occur with our authorization, supervision and presence.
We apply several security measures to protect your information . SMS generated by our Mobile Banking Apps use encryption standards to help ensure that information passes to Nabil Bank Limited without being intercepted by third parties. Reply messages sent by the Mobile Banking use masking features to hide few middle characters of your a/c numbers . To help prevent misuse of Page 2 of 2 services and authorize access to your banking information, you are always required to type in your MPIN provided by the bank. As always, we strongly encourage you to assist us in that effort by not sharing your MPIN with anyone.
Questions and Concerns
Statement Updates and Effective Date
This Statement is subject to change and any changes to this Statement will become effective when posted on this website . Your use of the application following these changes means you accept the revised Statement .